Senior Product Manager
At Hopin, we’re reimagining virtual events. As the first all-in-one virtual venue for live online events, Hopin brings people together in a highly interactive and engaging online experience that feels just like an in-person event, only without the barriers.
Whether it’s a 50-person meetup, or a 50,000-person conference—any type of event organizer can host a Hopin event for their attendees, speakers, sponsors, and vendors to convene, learn, and interact face-to-face online. We’re spearheading the innovative technology that is enabling people to gather online like never before.
Our mission is simple: better connections for a better planet.
We believe in events without limits, but events that are sustainable and accessible to everyone—and fun, too! To do this, we need passionate builders and storytellers to join us. Do you love people and technology and the magic that happens when they converge at scale? Do you have the skills and experience we’re looking for to better serve our clients? If so, we’d like to meet.
We’ve recently been funded by Accel, Northzone, Seedcamp, Web Summit’s Fund, Slack Fund and a number of high-profile angel investors participated, including Supercell founder Ilkka Paananen, UiPath founder Daniel Dines, Intercom founder Des Traynor, GoCardless COO Carlos Gonzalez-Cadenas and Miro founder Andrey Khusid.
Hopin is used by companies and communities everywhere to host events with world leaders and CEOs just as easily as for local developer communities. As a Product Manager, you will lead our engineering team’s understanding of this wide range of customers, defining how our product can best serve their needs, and translating that into work that ships—fast.
As a Product Management lead, you will:
Obsess with the customer: You’ll be the key representative and researcher for the product-building teams to our high-profile customers. You will often be personally involved in meetings with critical customers.
Own feature prioritization: Estimating tasks’ complexity, prioritizing them and empowering the tech team to be prompt for delivery will be your bread and butter.
Be obsessed with quality: Know the product inside and out and hold the team accountable for maintaining a great experience for customers.
Collaborate, not command:
- With the company: Product decisions at Hopin are always collaborative.
- With a product-centric CEO to keep engineering aligned with the company vision on a granular level.
- With design to make sure we maintain quality, accessible UX.
Be clear: As a product manager, you will be overseeing the definition of the tasks that go to developers. It will be your responsibility to ensure these tasks are well described and actionable.
Proactively evolve and improve processes: Being fast-paced falls short of describing Hopin.Flexibly adapting process as scale increases will be critical in this role.
- You are open, collaborative, and take initiative.
- You are passionate about finding solutions to customer problems.
- You are a great decision maker, and able to persuade others by unpacking your own thought process.
- You use data to make decisions. You find data when it isn’t at hand.
- You’re equally capable of writing a strategic product roadmap as you are in deciding which of two features should be built next week.
- You have the ability to absorb and compile information from various, often conflicting sources into clearly scoped problems and focused, high impact solutions.
- Outstanding verbal and written communication skills. You're equally at home on stage presenting to an audience of developers as you are writing product requirements. Your best days are the ones where you do both in the same day.
- 3+ years of experience in product management in a super-fast-paced company. You have navigated the fine line between ensuring the minimum required processes are in place and the pace is kept up.
- 5+ years of experience in product management or product development in general.
- Experience managing products at various stages of maturity, from greenfield to at-scale.
- Experience in B2B SaaS, managing clients that have a very diverse set of feature requirements and simplifying those requirements into the minimum set of required features.
- Knowing when a client requirement would distract from the short/mid term requirements of the product and help steer the client towards alternative solutions within the current pipeline.
- Experience in B2C products and understanding the impact of the UX design on users.
- Experience as a software developer, or deep understanding of software development processes and challenges.
- Ability to communicate well with designers and UX researchers, familiarity with tools such as Figma but not necessarily deep design expertise.
- Availability for 5 hours of the BST workday.
A competitive starting salary for this role and an opportunity for bonuses as we scale. We are currently a remote team and are open to remote applications from all over the world. However, if you’re based in London you can work with the Founder, Ops and the Tech Lead in the heart of Shoreditch.